Terms and Conditions

1. Acceptance of Terms

By accessing and using Aura ("the Service"), you accept and agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Service.

You must be at least 18 years old to use the Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

Aura is a feature request management platform that allows businesses to collect, prioritize, and manage user feedback through customizable voting boards. The Service includes user voting, feedback management, customization options, and analytics tools.

3. User Accounts

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account details
• Keep your password confidential
• Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on any intellectual property rights
• Submit false, misleading, or inappropriate content
• Attempt unauthorized access to any part of the Service
• Disrupt the normal functioning of the Service or servers

5. Content and Intellectual Property

You retain ownership of content you submit to the Service. By submitting content, you grant Aura a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute your content solely for the purpose of operating, improving, and promoting the Service.

The Service and its original content, features, and functionality are the exclusive property of Aura and are protected by international intellectual property laws.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy, which governs your use of the Service and explains our data practices.

7. Termination

We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, without notice or liability, if you violate these Terms or for any other reason.

8. Third-Party Services

The Service may integrate with or contain links to third-party services. Aura is not responsible for the content, privacy policies, or practices of any third-party websites or services.

9. Beta Features

We may offer experimental or beta features as part of the Service. These features are provided "as is" and may be modified or discontinued at any time.

10. Refund and Cancellation

Your use of the Service is also governed by our Refund and Cancellation Policy, which can be found at Refund Policy.

11. Disclaimer

The Service is provided on an "as is" and "as available" basis without warranties of any kind. To the maximum extent permitted by law, Aura disclaims all warranties, express or implied.

12. Limitation of Liability

In no event shall Aura, its affiliates, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill.

13. Changes to Terms

We may revise these Terms at any time. If changes are material, we will notify you by email or through a prominent notice on the Service at least 30 days before they take effect.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, USA. You agree to submit to the exclusive jurisdiction of the courts located in Delaware.

15. Contact Information

If you have any questions about these Terms, please contact us at hello@aura.vote.